Refund Policy
Return & Refund Policy
We have a 14-day return policy. You have 14 days after receiving your order to request a return.
Eligibility
To qualify for a return, your item must be in the same condition in which you received it: unused, unworn, with tags, and in its original packaging. You will also need your receipt or proof of purchase.
To request a return, please contact us through our Contact Us page. Returns must be approved before they are shipped. Items returned without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Exceptions and Non-Returnable Items
For health and hygiene reasons, opened or used beauty and personal-care products cannot be returned. Custom or personalized products, hazardous materials, flammable liquids, gift cards, and final-sale items are also non-returnable.
Please contact us before submitting a return if you are unsure whether your item is eligible.
Exchanges
The fastest way to receive a different item is to return the eligible item you purchased and place a separate order after your return is approved.
Refunds
We will notify you after receiving and inspecting your return. If approved, your refund will be issued automatically to your original payment method within 10 business days.
Your bank or credit-card provider may require additional time to process the refund. If more than 15 business days have passed since your refund was approved, please contact us through our Contact Us page.
Order Cancellations
Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after an order has entered processing or shipped.